Frequently Asked Questions

Everything you need to know about your pimple's new best friend.

How do Hydro-Stars actually work?

Our stars are made of 100% hydrocolloid, a clinical ingredient that absorbs fluid and helps reduce inflammation to shrink pimples overnight while protecting them from outside bacteria.

Can I wear Starface patches over makeup?

For the best results, we recommend applying your patches directly to clean, dry skin. Once the patch is secure, you can apply makeup or moisturizer around it.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the US. Once your order ships, you will receive a tracking number via email to follow your stars' journey.

What is your return policy?

Due to the nature of our products, we cannot accept returns on opened or used items. If your order arrived damaged, please contact our support team within 30 days for a replacement.

Are Starface products vegan and cruelty-free?

Yes! All of our products are 100% vegan, cruelty-free, and Leaping Bunny certified. We never test on animals.

Can I use Hydro-Stars on all skin types?

Absolutely. Hydro-Stars are gentle, non-irritating, and safe for all skin types, including sensitive skin, as they are free from harsh chemicals and active ingredients.